Privacy Policy

At Sila Ihsan, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and protection of the data you provide to us when using our platform.

1. Information we collect

We may collect personal information, such as your name, contact details, and payment information, when you make a donation or set up a fundraising campaign on our platform. We also collect non-personal information, like your IP address and browsing behaviour, to improve our services.

2. Use of information

We use your personal information to process donations, provide you with receipts, and facilitate communication with campaign organisers or donors. We may also use non-personal information to analyse user behaviour and improve our website’s functionality.

3. Data security

Sila Ihsan employs industry-standard security measures to protect your personal data. We use encryption, access controls, and regular security assessments to safeguard your information.

4. Sharing of information

We do not sell or rent your personal information to third parties. However, we may share information with trusted service providers who help us operate our platform or process payments on our behalf.

5. Cookies and tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage cookie preferences through your browser settings.

6. Your choices

You have the right to access, correct, or delete your personal information. You can also opt out of marketing communications. Please contact us to exercise these rights.

7. Changes to this policy

Sila Ihsan may update this Privacy Policy from time to time. We will notify users of any significant changes by e-mail or on our website.

Your privacy is of the utmost importance to us. We are dedicated to providing a safe and secure platform for fundraising and donations, and we will always strive to protect your personal information as you entrust it to us. If you have any questions or concerns about our privacy practices, please contact us.